Receive Repair Request Calls

Everyday customers ask

"Do you know someone that can..."

You can turn the questions into profits by referring them

to repair companies you know.

Do you know a repair person who can do this for me?

Do you have customers who need repairs?

Tap into new high margin referral revenue

Your customers rely on you more than ever for Pro Services referrals and general "how to" help. As more and more millennials purchase homes, industry research tells us that many of those new homeowners would rather hire out their projects rather than do it themselves. As your retail landscape evolves, building a reliable 1.800.REPAIRS Referral Network makes more sense than ever.

How much can I make?

Try the 1.800.REPAIRS Referral Revenue Calculator!

Connect customers in need of repairs with your Pro Services customers

Air Conditioning

Handyman

Plumbing

Small Engine Repair

Appliance Repair

Heater / Furnace

Roofing

Window & Doors

Electrician

Gutters

Locksmith

Painting

Screening

Siding & Trim

Window Cleaning

Miscellaneous

Experience the profit power of a repair referral network in 4 easy steps

Start selling more repair parts, tools, hardware, equipment and repairs

1

Establish Repair Pros

Existing Commercial Account Customers

Establishing a repairs referral network is easy. Simply, tap into your commercial pro customer accounts who already shop at your store. They will be happy to gain more repair business by participating in your 1.800.REPAIRS.

Open New Commercial Account Customers

Build a more robust network by inviting repair pros who are currently not buying from your store to participate in your 1.800.REPAIRS referral network. This is a great way to open new commercial pro customer accounts and start selling more parts, tools, hardware and equipment.

2

Referral Network Election

Select the type of referral network option that achieves your profit objectives. Your Network. Your Choice!

Option 1

Earn a Referral Fee

A repair referral network program that charges a referral fee gives your store diversification by creating a new “product” revenue stream. Simply take customer repair requests and give them to your repair pros and earn a work order fee (you set the referral amount). This is a great way to increase your sales per square foot without having to increase shelf space or square footage.

Option 2

Repair Pro Loyalty Program

If your primary objective is to open more new repair pro commercial account customers and reward existing commercial customers, the right referral network for your store is the pro repair customer loyalty referral network. With this option, no fee is charged to the pro repair service provider. To improve the customer shopping experience, you collect the repair request. Next, you distribute the request directly to a repair pro commercial customer. This builds loyal repair customers and loyal pro repair commercial customers.

How much can you earn? Use the Referral Revenue Calculator to see how a referral program that earns you a percentage of the repair can generate new revenue for your store.

3

Prominently Display 1.800.REPAIRS Throughout Your Store

Choose from a variety of ready-to-use marketing materials including posters, shelf talkers, banners, business cards and more!

Attract “Do-it-for-me” customers to your store with a 1.800.REPAIRS referral network

The “DIFM” {Do-it-for-me} consumer is on the rise and “DIY” consumer is on the decline as baby boomers grow older and millennial home ownership is rising rapidly.